Privacy policy
This Privacy Policy was last updated on: 20 November 2023
We are Watermeln Group (including: Watermeln Holding B.V. , Watermeln B.V. , Watermeln Asset B.V.). We respect your privacy and personal life, but sometimes we need Personal Data from you. By the term Personal Data, we mean information that can directly or indirectly identify you as a person. This definition is in accordance with the General Data Protection Regulation (the AVG).
In this statement you can read which Personal Data we use and why (the Privacy Policy). Furthermore, you will read how we process, store and protect this Personal Data. Finally, we indicate what rights you have if we process your Personal Data.
The Privacy Policy applies to our website www.watermeln.com (the Website), our online application (the App) and the services or products we offer (the Services). We treat your Personal Data in accordance with the AVG and other relevant laws and regulations regarding the protection of Personal Data, such as the Telecommunications Act for the use of cookies (the Relevant Legislation).
Younger than 16 years of age
If you are under 16 years of age, you need the consent of your parents or legal guardian to use our Website, App and Services.
Processing of Personal Data
In order to provide you with our Website, App and Services, we process your Personal Data.
How do we obtain Personal Data?
Personal Data received directly from you:
We receive Personal Data directly from you when you We receive Personal Data directly from you when you fill out contact form or contact us through Whats App for Business.
Personal Data from third parties that you provide to us:
You may also provide Personal Data of other individuals to us. We would like to remind you that it is your own responsibility to verify that this person agrees to provide Personal Data.
Who is responsible for processing your Personal Data?
We are the controller for the processing of your Personal Data within the meaning of the Relevant Law. Please find our contact details at the bottom of this Privacy Policy.
What Personal Data do we process, for what purpose and on what basis?
If you use our Website, Apps and Services, we may need your Personal Data to do so.
We may process your Personal Data because we comply with Relevant Legislation. We do this in part because we:
- Have legal grounds to process your Personal Data;
- Inform you about the processing; and
- Only process data for specific purposes, and no more than is necessary for those purposes.
The table below tells you (1) what Personal Data, (2) for what purposes, and (3) on the basis of which bases we process it.
We will only use your Personal Data for the purposes listed below or for a purpose closely related thereto. Thus, your Personal Data will never be used by us in an unexpected way.
| Legal Basis | ||
| We process this data on the basis of:- Performance of the agreement- Consent- Justifiable interest- Legal duty We process this data on the basis of:- Performance of the agreement- Consent- Legitimate interest- Legal obligation We process this data on the basis of:- Execution of the agreement- Consent- Justifiable interest- Legal duty We process this data on the basis of:- Execution of the agreement- Consent- Justifiable interest- Legal duty We process this data on the basis of:- Execution of the agreement- Consent- Legitimate interest- Legal obligation We process this data on the basis of: |
Legitimate interest
For the basis of legitimate interest, we weigh our interests on the one hand and your interests, fundamental rights and freedoms on the other hand. In this way, we assess whether our interest in processing the Personal Data outweighs your privacy interest. This data is valuable to us because This data is valuable to us because it allows us to interact with you, enabling us to provide and possibly improve our Services properly and securely.
Based on careful consideration of the interests and risks involved, we have concluded that your privacy interest does not outweigh our interest. Therefore, we believe we can invoke our legitimate interest to process this Personal Data.
However, this assessment is subjective. Do you disagree with the processing of your Personal Data based on our legitimate interest? Then you can always object to this. We will then reassess, and possibly discontinue, the processing of your Personal Data.
Are you required to share your Personal Data with us?
In some cases, the processing of your Personal Data is necessary. For example, when we offer our Services to you or need to perform an agreement with you. Without your Personal Data we will not be able to provide our Services to you.
How do we protect your Personal Data?
We make every effort to protect your Personal Information from loss, destruction, use, alteration or disclosure by unauthorized persons. We make sure that those who have nothing to do with your Personal Data cannot access it. We do this through the following measures:
- Encryption (encryption) of digital files containing Personal Data
- Securing network connections with Transport Layer Security (TLS),Secure Socket Layer
- (SSL), or similar technology
- Access to Personal Data is limited to those individuals who need the Personal Data
- Access to the Personal Data is secured by two-step verification
- Access to the Personal Data is secured by confidentiality agreements
We continuously monitor our security measures for effectiveness, and adjust our process if necessary. In this way, your Personal Data is always protected and accessible in the event of any failure (technical or physical).
How long do we keep your Personal Data?
We will retain your Personal Data for no longer than we need it for the purposes we previously described. We will delete Personal Data as soon as it is no longer needed for the purposes for which we process it. Below is a list of the categories of Personal Data and the (functionally defined) retention periods:
Category of Personal Data | Retention period |
Contact data | We retain your contact information for as long as necessary to provide our Services. |
Payment info | We retain your payment data for as long as necessary to meet our financial and tax requirements and obligations. |
Partner of supplier data | We retain data from partners or suppliers for as long as it is needed to provide our Services. |
Data for marketing and promotional purposes | We retain data for marketing and promotional purposes for as long as you wish to use these Services. |
Content data related to our services | We retain content-related data for as long as necessary to provide you with our Services in an integrated and continuous manner. |
With whom do we share your Personal Data?
Processors
We may share your Personal Data with other parties who process Personal Data for us. These are Processors within the meaning of Relevant Legislation. The Processors will only use your Personal Data in accordance with our instructions and not for their own purposes. We agree with the Processors in a processor agreement that they will treat your Personal Data with care and they will only receive the Personal Data necessary to provide their service to us. We share your Personal Data with the following categories of Processors: For example, we may transfer your data to online storage services, SaaS solutions, payment service providers and suppliers. They perform the following services for us: they perform the following services for us: take care of the storage of Personal Data and perform the relevant services (such as payments, delivery and administration).
Third Parties
Sometimes we share your Personal Data with other parties who are not Processors. We do this only with your express consent. We only do so with parties that use your Personal Data for a purpose that is compatible or consistent with the purpose for which we obtained your Personal Data. We agree with these parties that they will treat your Personal Data with care. We may disclose your Personal Data to: Suppliers, and carriers.
For questions about how Suppliers, and carriers handle your Personal Data, please contact Suppliers, and carriers directly or consult the privacy policy of the relevant party.
In addition, we will share your Personal Data if we have a legal obligation to do so. This is the case, for example, if the police ask us for your Personal Data.
Cookies
A cookie is a small text file that is sent to the browser via a website's server. The browser then stores the file on your device. Your device is given a unique number, which our Website uses to recognize the device later.
We may use cookies to improve your experience on our Website. Among other things, cookies ensure that the Website is fast, that you can visit our Website safely and that we can detect errors on our Website.
You can always delete or disable cookies yourself via the browser settings. Cookies will then no longer be stored when you visit our Website. Please note, however, that without cookies our Website may not work as well. For more information, please read our cookie statement: www.watermeln.com/en/cookie-statement.
Other provisions
Transfer
We process your Personal Data only within the European Economic Area (EEA).
Without your consent, we will never transfer your Personal Data to countries or parties other than those listed above.
Third party websites
Our Website and App may contain links to other websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of those websites. We therefore advise you to read the privacy policy of the website in question before using it.
Your rights
You have the following rights:
- Right of inspection You may ask us to inspect your Personal Data;
- Right to rectification You may ask us to correct, limit or delete your Personal Data. In the case of fraud, non-payment or other unlawful acts, we may keep relevant Personal Data about you on a register or blacklist;
- Right to data portability You may ask us for a copy of your Personal Data. We may also provide this copy - at your request - to other parties so that you no longer have to do this yourself;
- Right of objection You may object to the processing of your Personal Data;
- Right to complain You can lodge a complaint with the Dutch Data Authority if you believe that we are processing your Personal Data unlawfully;
- Right to withdraw consent You may withdraw your consent to process your Personal Data at any time. From the moment you withdraw consent, we may no longer process Personal Data about you.
Privacy Policy Changes
We may change the Privacy Policy. If we significantly change the Privacy Policy we will post a notification on our Website and in our App along with the new Privacy Policy. We will notify users who are registered with us with their email address of any changes. If you are not a registered user, we encourage you to check the Website and Privacy Policy regularly.
Contact
If you have any questions or comments about the Privacy Policy, please contact us using the information below.
- Watermeln B.V., Watermeln Asset B.V. & Watermeln Holding B.V.
- Zekeringstraat 17A
- 1014BM Amsterdam
- KvK: 88790150
- Tel: 0207058970
- info@watermeln.com